A bureaucracy is a hierarchical organization structure typically found in large governmental or corporate entities. In a bureaucracy, there are rigid rules and procedures that employees must follow in order to ensure efficient operations and decision-making.
Some key characteristics of a bureaucracy include division of labor, clear hierarchy of authority, written rules and regulations, impersonal relationships, and career advancement based on merit.
In a bureaucracy, decision-making is often slow and cumbersome due to the numerous layers of hierarchy that information must pass through. However, this formal structure can also lead to greater accountability and consistency in how tasks are carried out.
Critics of bureaucracies argue that they can be inflexible and resistant to change, leading to inefficiencies and stifling creativity and innovation. However, proponents of bureaucracies argue that they provide stability, predictability, and structure in complex organizations.
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